Below are the Top 15 Questions you should ask a painting company that you’re considering hiring. By interviewing the contractor using this “checklist” of questions, you will find an experienced, quality contractor who will do excellent work on your home or property…
…and at best, it will help you avoid getting Ripped-Off.
1. What type of paint do you use?
Paint quality can vary, so it’s important to know the brand and type of paint that will be used on your home or property.
A good painter will usually recommend high quality paint, but it’s always a good idea to ask for other options and make sure your potential paint contractor can explain the added benefits a more expensive paint has to offer over a less expensive one. Also, asking for information on the paint manufacturer’s warranty regarding reliability may help you decide what kind of paint is better for your home or property.
If you are sensitive to “new paint smell” you may also wish to inquire about the option of using paint that contains low VOC (Volatile Organic Compounds).
2. Is your estimate a flat rate?
When asking a painting company for a quote on the cost of your job, make sure you get it in writing.
Make sure it’s stated what exactly is included in the quote and how firm that costs will be. There’s nothing worse than have your painting contractor give you a good price and then coming back to you later with additional fees charges.
Make sure your quote specifies the areas to be painted, the number of coats, the materials to be used, labor and how long the job will take. Be sure to ask if there are any additional fees or expenses that might be involved. The more specifics that are included in your quote, the easier it will be to compare costs between bids.
3. Do you offer a written guarantee?
When discussing the guarantee, get your painting company to put it in writing.
Otherwise, you may find that your original verbal guarantee will provide no more than what the paint manufacturer offered. You need to know what your paint contractor will do in the event of problems with your painting job.
A quality conscious Dallas/Fort Worth Painting company will stand behind their work and they will say so in writing.
4. How long will the job take to complete?
After your painting job has started, you want to be sure that your contractor will stay on the job continuously until your job is completely done.
Living in the middle of a half finished job while your painter is off on other paint projects makes your experience much harder than it has to be. Make sure that the company you hire is clear to you that he/she will show up every day until your job is completed as promised.
5. How will non-painted surfaces be protected?
Make sure your painting services company has a definite plan for protecting non painting areas and surfaces from paint splatters and spills.
Areas such as your floors, furniture, planters, driveway and even your roof will need to be covered and protected from spills and splatter etc.
6. How will you prepare surfaces for painting?
Well-executed preparation before the job begins makes a huge difference in the quality of the your completed paint job. Ask your contractor what they will do regarding sanding, cleaning and scraping the surfaces that need painting.
7. Will you be using a paint primer before painting?
Bare surfaces that are to be painted will require a primer to be used. A surface that is being repainted will not require primer.
8. What areas will be caulked before painting begins?
Caulking is an absolute key to a well done paint job.
If your painter does not caulk the seams, joints, gaps or cracks in surfaces, moisture can get between the paint the surface and cause it to fail or peel away later.
9. What can I expect in regards to the clean up after the job is completed?
No one wants to spend a lot of money on a paint job and end up having to spend a lot of time cleaning up after a bunch of clumsy nonchalant painters.
Find out ahead of time how they plan clean-up and leave your property once the job is completed.
10. Who will supervise the project?
If the person giving you the painting estimate will not be supervising the paint project, ask to meet that person who will be supervising beforehand and find out about their experience to ensure they are qualified for that job and most of all that you feel comfortable with them.
— LAST MINUTE BONUS QUESTIONS FOR CERTAINTY —
11. Will there be subcontractors used for planning the job?
You should know if the painting firm you hire does not plan on doing the work themselves.
If this be the case, you definitely need to contact and be certain that you can trust subcontractors that will be working on your home or property by asking them these same questions.
12. How long have you been in business? Experience is all important when choosing a painting services company.
Contact your local Better Business Bureau for any previous issues or complaints can give you a sense of a contractor’s stability and reliability.
13. What are your reference?
Get a minimum of three names and phone numbers recent customers of your paint contractor.
You’ll want to know if these customers were happy with the quality of the work, how well their non-painted surfaces were protected, if they stayed on the job until it was complete, did they clean up after themselves and whether they were courteous and pleasant to work with.
14. Are you currently insured?
Any good, reputable Painting Services Company will carry insurance for liability, property damage. Ask if they have it.
15. Can I see the work contract?
Any contract you sign for a painting job should include the full cost, the time when full payment is required, details of the work you are having done, a start and painting estimate completion date, the brand of paint and colors that will be used in each place and how many coats will be done.
The contract should also state that the painter is responsible for cleaning up and removing paint from surfaces such as windows and floors. Asking these questions of every painting service company you interview will ensure you get the best quality work at the most reasonable price. Remember that the best company for the job isn't always the cheapest. You get what you pay for when it comes to contractors.
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